Family members and friends often have multiple questions before seeking help for their loved one. We are here to help 24/7 so if there is a question you have you do not see listed here, please contact us today.
HOW WILL I KNOW IF I, OR A LOVED ONE HAS A “REAL” PROBLEM?
Although there are specific signs and symptoms to identify mental health and chemical dependency problems, each situation is different. We suggest you speak with a professional to discuss your concerns. Remember to take all suicidal comments or actions seriously. If you are concerned about the possibility of suicide, take steps immediately come to Montevista, or go to the nearest emergency room. In the event of any medical emergency, call 911 or go directly to a hospital emergency room.
How soon can I get an appointment?
Immediately, because an appointment is not necessary. You can come to Montevista anytime and obtain information or an assessment. If it is more convenient to have an appointment, call (702) 251-1371 and schedule a convenient time.
What do you assess for during the free assessment?
Our trained staff is assessing for all levels of care when a person is being assessed. This means we are looking to learn more about the person’s mental health needs through a series of questions and observation. At times, a person may be need to be placed on a 72-hour involuntary hold if they pose a danger to themselves or others. Some patients may be appropriate for our outpatient setting, depending on their situation. Sometimes we will make a recommendation and the individual will refuse. We are happy to give options about the local resources in the community.
DO I NEED TO HAVE A FORMAL REFERRAL TO GET AN ASSESSMENT?
No. Anyone can call us 24/7 for help and support. It is actually the clinical team internally who recommends the best course of action.
DO WE HAVE TO HAVE A FORMAL REFERRAL TO GET AN ASSESSMENT?
No. Anyone can call us 24.7 for help and support. It is actually the clinical team internally who recommends the best course of action. We invite you to include your family physician, therapist or other professional to support you through this decision.
WHAT IF MY FAMILY MEMBER OR FRIEND DOESN’T BELIEVE THEY NEED HELP?
This is a difficult question. Many times we recommend being as supportive as possible during this time. Offer to bring them in for an assessment. Help them make the call or see if they will call on their own. If you believe your loved one is in a potential life-threatening situation, please call 911 immediately.